CHF 9 for a package up to 30 kg (except exceptional dimensions)
An offer will be made beyond 30 kg or an article with exceptional
Unless special conditions specified at the time of confirmation of the order,
the delivery time as the case may vary from 2 to 21 business days. The
estimated delivery time is always communicated in the material and
/ or in the order confirmation.
Des Gens Bien undertakes to inform the customer in case of any
significant delay in delivery or unavailability of a product Des Gens
Bien cannot be held to any compensation under this head.
The Package delivered by mail in the mailbox or in the annex are under the
customer's responsibility, Des Gens Bien cannot be held to any
compensation in case of theft or no receipt of parcel
Packages delivered in Switzerland unless otherwise are delivered in
Economy without signature.
Up to CHF
200, for secutrity reason the packages are delivered under signature
Therefore would you
not be happy with your purchase, you can return ordered product(s) within 14
days from parcel dispatch date.
Please remember that all
items must be returned new, unused with all stickers, tags, packaging and any
other elements of the original packaging. Returns that do not meet our policy
can not be accepted.
In case of a return in
accordance with the above paragraphs:
-the price originally
debited for the product(s) will be credited back on your PayPal or
-if you opted for a payment
on invoice, the price charged for the product(s) will be cancelled and / or the
Unless the product(s)
presented a defect, the shipping and handling fees will not be cancelled or
reimbursed and the cost of return are supported by the customer.